
Sales · BDC · service · inventory
Car dealerships
Internet leads, missed calls, and service status — written back to the CRM or DMS. People keep negotiation and complaints.
After-hours and overflow inbound
Qualify, then book a test drive or a service visit.
The call or form lands in the CRM or DMS. After hours and overflow do not die in voicemail.
First reply on internet leads
SMS or email with live inventory and guardrailed pricing.
Negotiation and complaints escalate to a person. The bot does not make a deal.
Fixed-ops missed-call rescue
Repair-order status on one customer record.
A missed service call becomes a write-back, not a second sticky note.
Service retention drafts
Declined service, recall, or a lapsed VIN — as a draft.
Outbound only after a named human yes. Nothing sends itself.
